Experience - Ibrahim Shaheen

NEOM

Mar 2021 - Present · 4 roles

People Technology Senior Specialist

Sep 2023 - Present

NEOM, Saudi Arabia
- Architected and led a comprehensive HR digitalization strategy that fully digitalized HR processes and automated 90% of them, through strategic platform unification and AI-driven automation
- Orchestrated multiple SAP SuccessFactors system restructures and automation initiatives, optimizing operational workflows and enhancing user experience
- Led enterprise-scale projects including PeopleHub revamp, survey platform migration, and international program organization for the NEOM HiPo Program in Japan
- Recipient of SAP's prestigious Best HCM Innovation & Automation Award (2024) for SuccessFactors implementation in Saudi Arabia
People Technology Specialist

Sep 2022 - Sep 2023

NEOM, Saudi Arabia
- Pioneered PeopleGPT, an advanced AI assistant leveraging GPT technology to streamline HR policy guidance and query resolution
- Developed and deployed People Co-Pilot solution, enhancing employee onboarding and training experiences through intelligent automation
- Designed and implemented complex Legal Entity structures within SAP SuccessFactors for TONOMUS, OXAGON, and ENOWA subsidiaries
- Led Robotic Process Automation (RPA) initiatives, significantly reducing manual workload and improving process efficiency
People Technology Analyst

Jun 2021 - Sep 2022

NEOM, Saudi Arabia
- Established the NEOM Authority organizational structure within SAP SuccessFactors, creating the foundation for enterprise-wide HR operations
- Executed comprehensive data integrity audits for HRIS systems, identifying and resolving critical discrepancies to ensure data accuracy
- Conducted in-depth analysis and optimization of HR technology processes, enhancing system performance and user satisfaction
- Implemented innovative solutions including an automated photobooth system for employee profile management and virtual reality technology for immersive onboarding experiences
People Technology Intern

Mar 2021 - Jun 2021

Riyadh, Saudi Arabia
- Collaborated with cross-functional teams to diagnose and resolve user issues, contributing to enhanced system reliability and user satisfaction
- Conducted data analysis to ensure information integrity and accuracy across HR systems
- Assisted in the deployment and configuration of enterprise technology solutions, supporting organizational digital transformation initiatives

Misk Academy

Software Engineer Intern

Nov 2020 - Mar 2021

Remote

Completed an intensive 480-hour project-based internship sponsored by the Ministry of Communication & Information Technology:

Developed scalable full-stack applications utilizing Ruby on Rails, Python with Django, and Node.js with Express
Engineered secure applications implementing MVC architecture patterns and RESTful API design principles
Created responsive front-end applications using modern JavaScript frameworks including Angular and React
Implemented complex data structures and algorithms, optimizing for performance using Big O notation analysis

Crystal Inspection Services

IT Manager

Oct 2019 - Jan 2020

Jeddah, Saudi Arabia

Directed all IT operations including infrastructure maintenance, performance monitoring, technical consultancy, and data security protocols
Achieved significant cost reduction within three months by internalizing IT services and optimizing vendor relationships
Facilitated cross-departmental communication by providing professional translation services for technical and business documentation between English and Arabic

Tokyo University of Technology

Collaborative Instructor - Computer Science

Mar 2016 - Mar 2019

Tokyo, Japan

Delivered comprehensive Computer Science curriculum for international students, covering programming fundamentals, web development, and research methodologies
Provided specialized trilingual academic support through translation and interpretation services in Arabic, English, and Japanese
Facilitated cross-cultural academic communication, enhancing educational outcomes for diverse student populations

株式会社クオーレ (Cuore Inc.)

Front End Developer, Social Media Manager & Interpreter

May 2018 - Sep 2018

Tokyo, Japan

Managed front-end development and maintenance of the company's corporate website, ensuring optimal user experience and functionality
Developed and executed social media strategies to enhance brand visibility and promote product offerings across multiple platforms
Facilitated international business communications through professional translation and interpretation services in Arabic, English, and Japanese